Effective: June 13, 2026

Saratoga Smiles Dentistry SMS Program

Saratoga Smiles Dentistry (“we,” “us,” or “our”) operates an SMS program to communicate with patients and prospective patients who have explicitly opted in. This page describes what to expect from our text messages.

What we send

Appointment confirmations and reminders
Scheduling assistance for consultations
Information directly related to your inquiry (e.g., consultation prep, what to expect at your visit)
Practice updates (e.g., schedule changes that affect you)

We do not send promotional marketing messages unless you have separately and explicitly consented to receive them.

How to opt in

You opt in by providing your mobile phone number and checking the SMS consent box on one of our Lead Forms or contact forms, including:

Forms on saratogasmiles.com
Meta Lead Forms attached to our Facebook or Instagram ads
Verbal consent recorded at our office or during a phone call (where permitted by law)

Consent is not a condition of any purchase, treatment, or service we provide. You can request a consultation, schedule an appointment, or get information from us by phone or email without ever opting in to SMS.

How to opt out

Reply STOP to any text message you receive from us. You will receive a single confirmation message and no further texts from our SMS program. You can also email info@saratogasmiles.com or call (518) 584-5060 to be removed.

The following keywords also stop messages: STOP, END, QUIT, CANCEL, UNSUBSCRIBE.

How to get help

Reply HELP to any message and we’ll send back instructions, or call our office at (518) 584-5060.

Message frequency

Message frequency varies based on your interaction with our practice. You may receive a few messages around a consultation request, and only occasional messages otherwise. We do not send a fixed weekly or monthly cadence.

Cost

Message and data rates may apply depending on your wireless carrier and plan. Saratoga Smiles Dentistry does not charge for SMS messages — your carrier may.

Supported carriers

Our messages are supported on all major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, Virgin Mobile, and Cricket. Carriers are not liable for delayed or undelivered messages.

SMS provider

Our SMS messages are sent through Twilio, Inc., a third-party messaging provider, on our behalf. See our Privacy Policy for more on how Twilio handles your information.

Privacy

Information you send and receive via SMS is governed by our Privacy Policy. We do not sell phone numbers and we do not share them with third parties for their own marketing purposes.

Changes

We may update these SMS Terms from time to time. The “Effective” date at the top reflects the most recent revision. Material changes that affect your opt-in status will be communicated to you by SMS or email.

Contact

Saratoga Smiles Dentistry
6 Carpenter Lane, Saratoga Springs, NY 12866
Phone: (518) 584-5060
Email: info@saratogasmiles.com